Last Updated: August 12, 2026
Pete's Drive In ("Pete's Drive In," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, place an order, submit a form, or otherwise interact with Pete's Drive In.
1. Information We Collect
We may collect information you voluntarily provide to us, including:
Name
Phone number
Email address
Information submitted through website forms
Order or customer-service information
Feedback, questions, or complaints
Communications you send to us by text message, email, website chat, or other communication channels
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and other website usage information.
2. How We Use Your Information
We may use information we collect to:
Respond to questions and customer-service requests
Provide information about our restaurant, menu, products, and services
Process or assist with orders
Address complaints or order issues
Communicate with customers
Improve our website, services, and customer experience
Send promotional or marketing communications when permitted by law and when appropriate consent has been obtained
Maintain the security and integrity of our website and systems
Comply with applicable laws and legal obligations
3. Text Messages and SMS Communications
If you provide your mobile phone number and consent to receive text messages from Pete's Drive In, we may send you messages related to your inquiry, orders, customer service, or other communications you have requested.
If you separately consent to marketing messages, we may also send promotional text messages.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of making a purchase.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service or as required by law.
4. Cookies and Website Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to understand how visitors use our website, improve functionality, measure performance, and support advertising or marketing activities where permitted.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. How We Share Information
We may share information with service providers that help us operate our business, website, communications, ordering systems, payment processing, analytics, or other business functions.
We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect the rights, property, safety, or security of Pete's Drive In, our customers, or others.
We do not sell your personal information for money.
We do not share mobile opt-in information or SMS consent with third parties for their own marketing or promotional purposes.
6. Payment Information
If online payment or ordering services are available, payments may be processed by third-party payment processors. Pete's Drive In may not directly receive or store complete payment-card information processed through those providers.
Those providers may process your information according to their own privacy policies and security practices.
7. Third-Party Services and Links
Our website may contain links to or integrate with third-party websites and services, including ordering, delivery, payment, social-media, mapping, or other providers.
Pete's Drive In is not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, electronic communication, or information-storage system can be guaranteed to be completely secure.
9. Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and accomplish the purposes described in this Privacy Policy.
10. Children's Privacy
Our website and online services are not intended to knowingly collect personal information from children under 13 without appropriate parental or guardian consent.
If we become aware that personal information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.
11. Your Choices
You may request that we update or correct certain personal information you have provided to us.
You may unsubscribe from promotional emails using the unsubscribe instructions contained in those communications.
For text messages, reply STOP to opt out of future SMS messages from the applicable messaging program.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.
When changes are made, the updated version will be posted on this page and the "Last Updated" date will be revised.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Pete's Drive In
4156 34th street
Phone: 806-591-3322
Lubbock, Texas, 79410
Website: petesdrivein.com
Please use the contact information provided on our website for privacy-related questions or requests.